Telia is a large telecommunications company based in Sweden. Telia are currently executing the largest Oracle 11i implementation in Europe. The core modules in implementation are Financials and CRM. Praktis Solutions are working with Telia to build their support organisation and to define the transition management. The purpose of this exercise is to ensure that in the production environment, Telia have a support organisation, infrastructure, processes and expertise to support and maintain the smooth running of their production systems as well as a smooth switch over from their legacy applications.
“The Praktis Solutions Model changed our project approach and allowed us to focus on what really makes ERP implementations a success – business users working with the business to build processes and ways of working that are ultimately owned by the business – and not an isolated team of project consultants.”
Stefan Rubensson - IT Director at Telia
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